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Social value policy

OCIAL VALUE POLICY
Responsible Systems Limited / Company Number: 16717040 
Effective Date: 12/11/2025

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1. Our Commitment

Responsible Systems Limited (trading as RAI Tracker) believes that technology should strengthen society. We are committed to creating measurable positive impact through our business operations, partnerships, and the solutions we deliver.

This policy sets out how we deliver social value in line with the Public Services (Social Value) Act 2012 and the National Procurement Policy Statement, focusing on economic, social, and environmental wellbeing.

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2. Our Approach to Social Value

We deliver social value through four key pillars:

2.1 Economic Wellbeing

  • Skills Development: We invest in developing AI literacy and governance skills in the UK workforce through training, knowledge sharing, and academic partnerships

  • Fair Employment: We provide quality employment with fair wages, clear progression pathways, and flexible working arrangements

  • SME Support: As an SME ourselves, we actively collaborate with other small businesses and support their growth where possible

  • Local Economic Impact: We prioritise UK-based suppliers where appropriate, supporting the domestic technology sector

2.2 Social Wellbeing

  • Responsible AI: Our platform helps organisations deploy AI systems that are fair, transparent, and accountable, directly contributing to equitable outcomes for citizens

  • Public Sector Support: We work with government departments, NHS trusts, and local authorities to strengthen public services through ethical AI governance

  • Diversity and Inclusion: We promote diversity in our workforce and ensure our solutions address bias and fairness in AI systems

  • Knowledge Sharing: We contribute to public understanding of responsible AI through research, publications, and engagement with academic institutions

2.3 Environmental Wellbeing

  • Sustainable Operations: We minimise our environmental footprint through remote-first working, digital-first processes, and responsible resource use

  • Green Technology: We select cloud providers with strong environmental credentials and optimise our platform for energy efficiency

  • Sustainable Procurement: We consider environmental impact in our supplier selection and encourage sustainable practices throughout our supply chain

  • Carbon Awareness: We monitor and seek to reduce our carbon footprint across operations and service delivery

2.4 Innovation

  • Responsible Innovation: We develop cutting-edge AI governance solutions that advance the state of the art whilst prioritising safety and ethics

  • Research Collaboration: We partner with academic institutions to advance knowledge in AI ethics and governance

  • Sector Leadership: We contribute to industry standards and best practices in responsible AI deployment

  • Knowledge Transfer: We share our research and insights with the wider community to raise standards across the sector

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3. Our Commitments

Employment and Skills

  • Provide quality employment with fair wages above [Living Wage/National Minimum Wage]

  • Offer flexible working arrangements to support work-life balance

  • Invest in continuous professional development for all staff

  • Support apprenticeships or graduate placements where feasible

  • Provide training opportunities in AI governance and ethics

Community Engagement

  • Share knowledge through speaking engagements, publications, and open research

  • Support educational initiatives in AI literacy and governance

  • Engage with community organisations on responsible technology deployment

  • Contribute expertise to public sector initiatives that improve citizen outcomes

Diversity and Inclusion

  • Maintain fair and transparent recruitment processes

  • Promote diversity in our workforce and leadership

  • Ensure our AI governance solutions address bias, fairness, and inclusion

  • Support underrepresented groups in the technology and AI sectors

Environmental Responsibility

  • Maintain remote-first operations to reduce carbon emissions from commuting

  • Select environmentally responsible suppliers and service providers

  • Minimise physical resource consumption through digital-first processes

  • Monitor and report on our environmental impact

Ethical Business Practice

  • Maintain transparent and ethical business relationships

  • Pay suppliers promptly and fairly

  • Comply with all relevant legislation and regulations

  • Act with integrity in all business dealings

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4. Measuring Our Impact

We track and report on social value delivery through:

Economic Measures

  • Jobs created and sustained

  • Investment in staff training and development (£ and hours)

  • Percentage of spend with UK SMEs

  • Prompt payment performance (percentage paid within 30 days)

Social Measures

  • Number of organisations supported with responsible AI governance

  • Public sector clients served

  • Training and knowledge-sharing sessions delivered

  • Diversity metrics in our workforce

Environmental Measures

  • Carbon footprint (estimated annually)

  • Percentage of suppliers with environmental policies

  • Energy efficiency improvements in our platform

Innovation Measures

  • Research outputs and publications

  • Contributions to industry standards and best practices

  • Academic partnerships and knowledge transfer activities

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5. Governance and Accountability

Responsibility: The Board of Directors has overall responsibility for this policy. Day-to-day implementation is managed by [Role/Name].

Review: This policy is reviewed annually and updated to reflect our growing capabilities and evolving best practices.

Reporting: We report on our social value delivery annually through:

  • Annual Social Value Report

  • Case studies demonstrating impact

  • Client-specific social value reporting as required

Engagement: We actively engage with clients, suppliers, and stakeholders to understand their social value priorities and collaborate on shared objectives.

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6. Working with Partners

We expect our suppliers and partners to share our commitment to social value. We:

  • Include social value considerations in procurement decisions

  • Encourage suppliers to develop their own social value policies

  • Collaborate with clients to maximise social value delivery

  • Share best practices across our network

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7. Continuous Improvement

We are committed to continuously improving our social value delivery by:

  • Setting annual social value targets aligned with client priorities

  • Learning from best practice in our sector

  • Responding to stakeholder feedback

  • Innovating new ways to create a positive impact through our work

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8. Contact

For questions about this policy or our social value commitments, please contact:

Operations Director
info@raitracker.com
Responsible Systems Limited

 

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