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The Gap Between detecting a problem and deciding what to do about it.
By Dr Joanna Michalska Last week, the argument was that governance fails not because people lack training or awareness, but because organisations are not structurally designed to convert signals into decisions. This week, I want to go even deeper into the question. Why does escalation break even when people find the courage to speak up? The credible intervention gap Here is the uncomfortable finding that sits underneath most escalation research. In regulated organisations,
Samson Lingampalli
Mar 305 min read
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